Privacy Policy
This policy explains what information Apex Cards collects, why we use it, when we share it, and how to contact us about your privacy choices.
Plain-language summary
Apex Cards collects the information needed to respond to your request, manage physical card services, fulfill merchandise, operate the Apex Cards Pro launch list, and keep the site secure. We do not sell personal information. We do not publish your card photos or personal details without your permission. Payment-card details are processed by the applicable payment provider, not stored by Apex Cards.
01
Scope and who this policy covers
This Privacy Policy applies to ApexCards.pro, Apex Cards service intake and order workflows, the Apex Cards Pro launch-list page, communications you send to Apex Cards, and merchandise purchases initiated through this website. It does not replace the separate Apex Cards Pro App Privacy Policy, which applies to the mobile app when it becomes available.
In this policy, “Apex Cards,” “we,” “us,” and “our” refer to the operator of ApexCards.pro. You can contact us at apexcardsmint@gmail.com.
02
Information we collect
We collect information you provide directly and limited information generated when you use the site. The categories below describe the information involved and why it is used.
| Category | Examples | Purpose |
|---|---|---|
| Contact and account details | Name, email address, phone number, preferred contact method, and, when needed, shipping or return-delivery details. | To answer inquiries, operate service orders, provide status updates, deliver products, and respond to requests. |
| Card and service details | Card descriptions, declared values, requested services, grading preferences, show-event details, notes, and front/back card photos you submit. | To review your request, provide agreed services, document intake, maintain order history, and support grading-submission assistance when you select it. |
| Transaction details | Order reference numbers, item and service selections, payment status, shipping/fulfillment details, and payment-provider identifiers. | To administer an order, reconcile payment, fulfill merchandise, and handle customer support. Apex Cards does not store full payment-card numbers. |
| Communications | Messages and emails you send us, along with operational emails we send about your inquiry, order, or app launch-list registration. | To provide service, resolve issues, maintain business records, and send the update you requested. |
| Website and device signals | Limited technical information such as browser, device type, IP-derived diagnostics, pages or conversion events, referrer, and approximate visit time. | To secure, operate, troubleshoot, and understand the performance of ApexCards.pro. We do not use these signals to make grading or value decisions. |
| App launch-list information | Email address, consent status, signup source, and signup time when you voluntarily join the Apex Cards Pro Android launch list. | To send launch and related release communications only. The Apex Cards Pro app has a separate app-specific privacy page. |
03
How we use information
We use personal information to operate the services you request: to review an inquiry, create and manage an order, document service intake, communicate status, process billing through the selected provider, arrange shipment, fulfill merchandise, and provide requested grading-submission assistance.
We also use information to maintain business records, secure the site and systems, prevent fraud or misuse, respond to legal obligations, and improve site reliability. We do not use card photos, declared value, or website behavior to guarantee a grade, authenticate an item, set a value, or make a financial recommendation.
04
When we share information
We share information only where needed to provide a service you request, operate the site, or meet a legal or safety obligation. We do not sell or rent your personal information for another company’s independent marketing use.
| Recipient type | Why information may be shared |
|---|---|
| Payment processing | Stripe processes payment details directly for applicable checkout or invoice flows. Its privacy practices govern payment data it processes. |
| Merchandise fulfillment | Printful receives the fulfillment details necessary to manufacture and ship merchandise orders you place. |
| Shipping and grading options | Carriers receive delivery information for shipments. If you choose grading-submission assistance, the selected grading company receives only the information required for that submission. |
| Technology providers | Hosting, database, file-storage, analytics, authentication, and email-delivery providers process data only as needed to operate the site, protect it, and deliver requested communications. |
| Legal and safety reasons | We may disclose information when required by law or when reasonably necessary to protect customers, Apex Cards, or the public from fraud, abuse, or security threats. |
Third-party providers operate under their own privacy policies. Apex Cards does not control their independent practices once information is processed through their service.
05
Payments, orders, and card media
Checkout and invoice payments are handled by the applicable payment provider. Apex Cards may retain payment status and provider reference identifiers needed to manage an order, but does not store full credit-card numbers, security codes, or bank credentials.
When you submit card photos, inspection media, or service documentation, we use those materials to evaluate and manage your request, document physical-card handling where applicable, and provide customer support. Card media is kept in access-controlled storage connected to the relevant order or inquiry. We do not use your images in marketing, social posts, or public before-and-after material without your separate permission.
06
Cookies, local storage, and analytics
The site may use essential browser storage or cookies to keep administrative sessions functioning and to preserve form progress on your device. If enabled, privacy-safe analytics events may measure page use, form progress, and completed requests without deliberately including your name, email address, card notes, or uploaded card images in the event label.
You can manage cookies and local storage through your browser settings. Disabling browser storage can affect saved draft behavior, owner authentication, and other site features.
07
Retention and security
We retain information only for as long as reasonably necessary to operate services, complete transactions, maintain service and financial records, resolve disputes, comply with legal obligations, and protect our business. Retention periods may vary by record type, order status, and applicable requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure; please do not send unnecessary sensitive information through public channels.
08
Your choices and privacy requests
Subject to applicable law, you may ask us to access, correct, delete, or provide a copy of personal information we hold about you. You may also opt out of non-essential marketing messages. To make a request, email apexcardsmint@gmail.com with “Privacy Request” in the subject line and enough information for us to verify the request.
We may need to retain certain information for legitimate business, security, transaction, or legal reasons. We will explain any material limitation that applies to your request.
09
Children and third-party links
Apex Cards is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the request.
The site may link to third-party sites and social platforms. Their privacy practices are governed by their own policies, not this one. Review those policies before submitting information to a third party.
10
Changes and contact
We may update this policy when our services, data practices, or legal requirements change. The effective date at the top identifies the current version. Material updates will be posted on this page.
Contact Apex Cards
Privacy requests or questions: apexcardsmint@gmail.com
Website: apexcards.pro/privacy
For physical-card service rules, read the service terms before submitting cards.